Question 1

Does my Down4Erie Card expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Down4Erie Card balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Down4Erie Card or in the email you received or on your printed card.

Question 4

Can I use the same Down4Erie Card at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Down4Erie Card location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Down4Erie Card work anywhere?

Accepted Answer

The card can only be used at participating Down4Erie Card businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Down4Erie Card is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Down4Erie Card location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Down4Erie Card for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Down4Erie Card redeemed?

Accepted Answer

Save your Down4Erie Card to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Down4Erie Card is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Down4Erie Card?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Down4Erie Card, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Down4Erie Card code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my ASCEND Erie gift card balance here?

Accepted Answer

If you have a Down4Erie Card that you used or plan to use at ASCEND Erie, you can check your balance on this page. Enter the 16-digit card number from your Down4Erie Card email or printout. The Down4Erie Card is accepted at ASCEND Erie and over 30 other local businesses in Erie.

Question 13

Can I check my Bakery on 5th gift card balance here?

Accepted Answer

If you have a Down4Erie Card that you used or plan to use at Bakery on 5th, you can check your balance on this page. Enter the 16-digit card number from your Down4Erie Card email or printout. The Down4Erie Card is accepted at Bakery on 5th and over 30 other local businesses in Erie.

Question 14

Can I check my Calamari's Squid Row gift card balance here?

Accepted Answer

If you have a Down4Erie Card that you used or plan to use at Calamari's Squid Row, you can check your balance on this page. Enter the 16-digit card number from your Down4Erie Card email or printout. The Down4Erie Card is accepted at Calamari's Squid Row and over 30 other local businesses in Erie.

Question 15

Can I check my Charisma Salon gift card balance here?

Accepted Answer

If you have a Down4Erie Card that you used or plan to use at Charisma Salon, you can check your balance on this page. Enter the 16-digit card number from your Down4Erie Card email or printout. The Down4Erie Card is accepted at Charisma Salon and over 30 other local businesses in Erie.

Question 16

Can I check my Chido's Dry Cleaners gift card balance here?

Accepted Answer

If you have a Down4Erie Card that you used or plan to use at Chido's Dry Cleaners, you can check your balance on this page. Enter the 16-digit card number from your Down4Erie Card email or printout. The Down4Erie Card is accepted at Chido's Dry Cleaners and over 30 other local businesses in Erie.

Question 17

Can I check my Copper Carriage gift card balance here?

Accepted Answer

If you have a Down4Erie Card that you used or plan to use at Copper Carriage, you can check your balance on this page. Enter the 16-digit card number from your Down4Erie Card email or printout. The Down4Erie Card is accepted at Copper Carriage and over 30 other local businesses in Erie.

Question 18

Can I check my Erie Art Museum gift card balance here?

Accepted Answer

If you have a Down4Erie Card that you used or plan to use at Erie Art Museum, you can check your balance on this page. Enter the 16-digit card number from your Down4Erie Card email or printout. The Down4Erie Card is accepted at Erie Art Museum and over 30 other local businesses in Erie.

Question 19

Can I check my Cafe 7-10 gift card balance here?

Accepted Answer

If you have a Down4Erie Card that you used or plan to use at Cafe 7-10, you can check your balance on this page. Enter the 16-digit card number from your Down4Erie Card email or printout. The Down4Erie Card is accepted at Cafe 7-10 and over 30 other local businesses in Erie.

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